Return & Refund Policy

Effective Date: [24/04/2025]
We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To be eligible for a return:

• Items must be unused, unworn, and in original condition

• Items must be in their original packaging with tags attached

• Sale items and custom orders are not returnable

2. How to Request a Return

To start a return, please email us at [your contact email] with:

• Your order number

• The item(s) you wish to return

• The reason for the return

We’ll provide return instructions within 2 business days.

3. Return Shipping

Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping method.

4. Refunds

Once your return is received and inspected, we will notify you. If approved:

• A refund will be issued to your original payment method (PayPal or Stripe)

• It may take 5–10 business days for the refund to appear

5. Exchanges

We currently do not offer direct exchanges. If you want a different item, please return the original item and place a new order.

6. Damaged or Defective Items

If you received a damaged or defective item, contact us immediately with photos and a description. We’ll resolve the issue promptly at no extra cost.