Shipping Policy

Effective Date: [24/04/2025]

At LuxivaShop.com, we proudly offer international shipping so you can enjoy luxury fashion wherever you are.

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Destinations

We ship worldwide. If your country is not available at checkout, please contact us at [your contact email].

3. Shipping Methods & Delivery Times

Delivery times vary depending on your location:

• Morocco: 2–5 business days

• International: 7–21 business days (varies by destination)

Please note: Delivery times do not include customs clearance delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on destination and order weight. Occasionally, we may offer free shipping promotions.

5. Customs, Duties & Taxes

International orders may be subject to customs duties and import taxes. These fees are the responsibility of the customer and vary by country.

6. Lost or Delayed Packages

While we do our best to ensure timely delivery, LuxivaShop.com is not responsible for delays caused by customs, shipping carriers, or incorrect addresses.

If your package appears lost, contact us and we’ll help track it down.

7. Order Tracking

Once shipped, you’ll receive a tracking number via email. You can use it to track your package’s journey to your doorstep.